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Contact Us- Southern California Affiliates MyChart Customer SupportIGO Medical Group - San Diego - MyChart Customer SupportThe Neurology Center of Southern California MyChart Customer SupportNorth Coast Family Medical Group MyChart Customer SupportOptimas Family Medicine MyChart Customer SupportPerlman Clinic - Southern California - MyChart Customer SupportRancho Family Medical Group MyChart Customer SupportUniversity of California Riverside Health MyChart Customer SupportUC San Diego Student Health MyChart Customer SupportWellbeing Health MyChart Customer Support

Frequently Asked Questions

We have included answers to many frequently asked MyChart questions in Questions & Answers.

Web Site Customer Support

For the following issues, please try these self service links first: Forgot password?, Forgot username?

If your account is locked from too many failed login attempts, if you are having trouble signing up for a MyChart account, or if you have a technical problem preventing you from logging in call (619) 543-5220. Otherwise, if you are able to log in and have a different question, please log in and send a customer service message there. If you are having trouble signing in using your Student AD login, contact the Student Health Main Office at (858) 534-3300. If you are able to log in and have a different question, please log in and send a customer service message there.

Note that this group cannot answer billing, clinical, appointment scheduling, or medical records questions--for those, see below.

Clinical, Billing, Records, and other Support

Please visit healthmychart.org to select your organization and view organization-specific contact information.

Clinical, Records, and other Support

Please call The Neurology Center of Southern California directly at (760) 631-3000.

Billing Support

For billing questions and support please call (760) 631-3000.

Clinical, Billing, Records, and other Support

Please call San Diego Sports Medicine directly at (619) 229-3920.

Clinical Support

Click here for Clinic contact information.

Medical Records Support

Click here for contact information about Medical Records.

Billing Support

For billing questions and support please visit Billing Support or call 855.4UCR411

Clinical, Records, and other Support

Click here for Clinic contact information.

Billing Support

To pay an IGO bill or for IGO billing customer support, please visit the IGO Homepage.

Clinical Support

Click here for Clinic contact information.

Medical Records

Click here for contact information about Medical Records.

Billing Support

For billing questions and support please visit Billing Support.

Clinical, Records, and other Support

Please call Perlman Clinic directly at (858) 554-1212 or visit Clinic contacts and information.

Billing Support

For billing questions and support please call (858) 500-3665.

Clinical, Records, and other Support

Please call Rancho Family Medical Group at (951) 676-4193.

Billing Support

For billing questions and support please call (951) 676-4193.

Clinical, Records, and other Support

To contact the Well Being Clinic please call (760) 434-6060

Billing Support

For billing questions and support please call (760) 434-6060 x105

Clinical, Records, and other Support

To contact the Optimas Clinic please call (760) 529-9700

Billing Support

For billing questions and support please call (760) 631-3973

Clinical, Billing, Records, and other Support

Contact the Dr. Marisel Chibas Clinic at (760) 352-7756.

Student Health Services

  • Main Office: (858) 534-3300
  • Cancel Appt. 24/7: (858) 534-1770
  • Urgent Care: (858) 534-3302
  • Advice Nurse: (858) 534-6296
  • Medical Records: (858) 534-2139
  • Med. Records Fax: (858) 534-7545
  • Pharmacy: (858) 534-2135
  • Optometry: (858) 534-2602
  • Insurance: (858) 534-2124
  • Health Promotion: (858) 534-1824
  • Billing: Student Billing & Payment page

Counseling and Psychological Services

  • CAPS Central/Main Office & Urgent Care: (858) 534-3755
  • College Offices: Please contact your provider directly with the contact information provided to you at your first in-person meeting.
  • After-Hours Crisis Counseling (24 Hours): (858) 534-3755
  • Life-Threatening Emergencies: please call 911 or go to the nearest Emergency room. UCSD Emergency Services are located at La Jolla (858-657-7600) and Hillcrest (619-543-6222).

Clinical, Billing, Records, and other Support

North Coast Family Medical Group: (760) 942-0118

Clinical, Records, and other Support

Please call (858) 535-1075 or visit Clinic contact information.

Billing Support

For billing inquiries call (858) 452-1159.

Clinical, Records, and other Support

Please call the Virtual Care Collaborative at (833) 822-0036.

Billing Support

For billing questions and support please call (833) 822-0036.

Clinical, Billing, Records, and other Support

Please call (619) 476-9054

Clinical, Billing, Records, and other Support

Please call (619) 409-1802

Clinical, Billing, Records, and other Support

Please call (858) 252-2700